To ensure that patients are able to see the most appropriate person, in the most appropriate setting at the right time and receive services delivered by both General Practice and Community Pharmacy. The project will explore opportunities to eradicate unnecessary duplication of work. The project will identify which service is best placed to meet patient needs and desires, and will aim to also free up time all parties can reinvest in ensuring patients are enabled to be seen by the most appropriate person.
The project will seek to understand the benefits accruing to patients and the enhanced financial sustainability that can arise from increased collaboration between General Practice and Community Pharmacists.
As a component of the work the project will also work with stakeholders to redefine role profiles and job specs for General Practices, practice based pharmacists and Community Pharmacists and support staff in both General Practice and Community Pharmacy going forward, thus ensuring that the necessary framework is in place to ensure that patients are seeing right person in right place at right time.
The project will explore freeing resources to cope with more complex patients both in terms of enabling hospital discharge and also promoting care in the community.